This thread will cover all other aspects of immigration, from medical or inadmissibility to processing or timelines issues.
Simple Mobile Service Disruption
By: lleailea on Apr 17, 2025 11:47 AM EST
I paid my Simple Mobile bill online, expecting uninterrupted service. However, my phone was disconnected shortly after. I attempted to reach customer service, but faced long wait times and unhelpful responses. Despite multiple calls, my issue remained unresolved. Has anyone else experienced sudden service disruptions after payment? How did you manage to restore your service?
By: tanna on Apr 17, 2025 02:39 PM EST
I was traveling for work and reloaded my Simple Mobile account while sitting in the airport. Full bars right after payment, then radio silence the moment I landed. No data, no calls. I borrowed someone’s phone and hit up support — they told me I never paid. I sent the receipt, timestamp, everything. After two agents shrugged it off, I deep-dived into simple mobile reviews to figure out how people got this resolved. One user mentioned asking for a payment trace — I demanded that, and boom, they finally “found” my payment and turned my line back on. Total hassle, but it worked.
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