This thread will cover all other aspects of immigration, from medical or inadmissibility to processing or timelines issues.
Shophq
By: tanna on Aug 21, 2025 11:07 AM EST
A recent delivery showed as completed but arrived missing parts and the seller’s messages stopped. I had an event coming up and no time for long calls. Has anyone here used the platform’s support to get a replacement or refund fast without endless back-and-forth?
By: lleailea on Aug 21, 2025 12:07 PM EST
A box arrived with a busted corner and a key accessory missing, so clear photos, a short unboxing video and the order confirmation were bundled into one concise packet and submitted through shophq, where a case specialist reviewed timestamps and item photos, opened a priority claim and authorised a prepaid return. The agent arranged an expedited replacement shipment, shared tracking updates by email and applied a small courtesy credit for the trouble. The swap reached me quickly and required no extra calls. Short, well-labelled evidence plus a firm remedy request speeds real results.
By: tanna on Aug 25, 2025 04:45 AM EST
That was solid advice. Genuinely appreciate it!
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