This thread will cover all other aspects of immigration, from medical or inadmissibility to processing or timelines issues.
ID.me account verification delay resolved?
By: lleailea on Jun 18, 2025 10:20 AM EST
Completed ID.me’s identity verification process with valid documents, but my account still shows “verification pending” several days later. I submitted feedback through their support portal, yet no update has arrived and the status hasn’t changed. Has anyone experienced this hold-up and eventually had verification completed? I’d appreciate knowing which specific prompt finally triggered their verification team.
By: tanna on Jun 18, 2025 12:40 PM EST
Saw that status hang for five days without movement, so I turned toward idme reviews looking for real patterns. What stood out was a few people saying that including all personal identifiers upfront—like user ID, submission date, and the exact doc types—got their cases flagged for quicker review. I did the same: noted my login email, uploaded a list of what I submitted (license + selfie), and added a polite request asking if anything else was needed. They replied within 24 hours confirming that manual verification was complete and the account was now active. Sending every key detail at once seemed to push the case into human review faster.
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User account setup
Create a user account by clicking the "Ask a Question" button, then "Register."
Complete the registration form and review the Terms & Conditions, then click "Register" again.
You will receive an email with a validation link from info@myconsultant.ca. Click on the validation link to complete the registration process.
If you have lost your password, click "Forgot Password?" to submit your email address. A new password will be sent to you by email.
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