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Coordinating home internet setup at a new residence

By: greqor on Oct 13, 2026 05:21 PM EST
We are moving to a new apartment next weekend and submitted a service transfer request online two weeks ago, but we haven't received a confirmation email or dispatch window for the technician. With our remote work responsibilities starting immediately on Monday, we cannot afford to have our internet connection inactive for several days. What is the best way to verify whether a residential move order is scheduled properly?

By: treklir on Oct 20, 2026 03:18 PM EST
Transfer orders occasionally remain unconfirmed if the incoming address requires infrastructure adjustments or if the previous tenant's profile is still linked to the line. Confirming your order reference directly using the Bell Canada phone number provides clarity on whether an on-site technician is required or if self-installation equipment has already been dispatched. It is also a good idea to confirm with your landlord that utility panels will be unlocked on your move-in date in case wiring adjustments are required.
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